
CARES ConnectX
Feature-Rich Cloud PBX
Simplify communications
with a unified interface
One singular systemEndless CRM integrationsSeamless customer experiences

Simple to set up, easy to use

Unified communications internally and externally on iOS and Android devices

Call, Chat, Collaborate, & Share with customers and colleagues

With Auto Provisioning & Remote Management
Service-enhancing features you want

Automatically transfers calls to the appropriate destination (extension, voice mail, or recording) for quick, seamless, and efficient customer service.

Converts faxes into email (with attachments) creating a secure, reliable, and simplified process for receiving sensitive business documents.

Intuitive digital workspace allows agents to single click a number to return calls or download, play, save, forward, transcribe, and delete messages quickly and easily.
Management tools you need

Turn every decision into better data-driven business outcomes with Real time and Historical intelligence, monitoring, and alerts.

Presents a complete picture of every customer interaction. Easily identify areas of agent improvement and provide the actionable feedback they need to deliver exceptional customer experiences.

Collaboration tools to track & improve mobile agent engagement and productivity, creating an immersive in-office experience from anywhere.

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What Will Connectx Do For Your Organization?
Lowers cost of hardware/software
Eliminates costs of upgrades/maintenance
Reduces stress on internal I.T. resources
Enhances customer experiences
Builds in redundancy and scalability
Simplifies operations with fully-managed solution